Dealbreakers for People When Dining Out!
Keep it clean people!
The number one deal breaker when it comes to eating out isn’t expensive prices or rude wait staff — it’s cleanliness, according to 44% of those surveyed…
A survey of 1,000 people and 1,000 small business owners and hospitality workers found that when it comes to restaurants, cleanliness ranked higher in importance than having a variety of menu options (35%) or the affordability of the restaurant (33%).
The survey looked at how cleanliness plays a role in the decision to visit a business and how businesses handle cleaning.
When dining, customers are keeping their eyes out for cleanliness — or lack thereof. They’re surveying the tables (56%), plates/bowls (56%) and cutlery (49%).
The survey found that people value tidiness so much that three in five said that uncleanliness would be a dealbreaker when it comes to both restaurants (61%) and hotels (62%).
Respondents also ranked cleanliness as the top factor they consider when choosing somewhere to stay on vacation (39%).
At vacation rentals, respondents are scoping out the bathroom or shower (55%), linen/sheets (49%) and flooring (48%) the most.
Lack of cleanliness is also the top reason that respondents wouldn’t return to a business, followed by quality concerns and poor customer service.
Overall, 64% of people have a great appreciation for businesses that keep their establishments clean, and those in the industry are aware of this.
